Reference

How tk1971 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you register, deposit via bKash, Nagad or Rocket, and use the platform, and it tells you exactly how to access or remove your information.

Account Data ProtectedbKash · Nagad · Rocket Payment PrivacyRight to Access or DeleteBangladesh-Focused Policy
tk1971 How tk1971 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Storage

Account and payment data is stored with encryption at rest. Access is restricted to authorised staff only, and login activity is logged for audit purposes.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can block non-essential cookies in your browser without losing account access.

Retention and Deletion

Close your account and we delete personal profile data promptly. Transaction records are kept only as long as financial regulations require, then permanently removed.

Data Requests

You have the right to request a copy of your data or ask us to correct inaccurate details. Submit your request via live chat or email and we will handle it within the timeframe required by applicable law.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send a data access or deletion request to our support address. We aim to respond within a few business days and will confirm receipt of your request.

Live Chat

Open the chat window from your account dashboard. Our support team can log a privacy request on your behalf and give you a reference number.

Account Settings

Some data preferences — including marketing contact opt-out — can be managed directly inside your account settings without contacting support.

Common Questions About Your Data

We collect your name, mobile number, and the wallet details you provide. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference — not your PIN.

We share only the minimum data needed with payment processors like bKash, Nagad, and Rocket to complete your transaction. We do not sell your data to any other party.

Personal profile data is deleted when you close your account. Transaction records are retained for the period required under applicable financial regulations, then permanently removed.

Yes. Contact us via live chat or email with your account details and we will provide a copy of your data within the timeframe required by applicable law in your region.

Go to your account settings and update your contact preferences. You can turn off marketing emails and SMS without affecting your account access or payment functionality.

We store only the transaction reference and amount. Your bKash, Nagad, or Rocket PIN is never captured or stored by us at any stage of the deposit process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.